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Frequently Asked Questions

About Us > Frequently Asked Questions

Frequently Asked Questions

For your convenience, we have compiled a list of commonly asked questions, addresses and directions to our offices, and information about our administrative team. Click on a headline to reveal the questions, then click on the question to reveal the answer.

Office Logistics/Holidays

  1. What are your office hours?

Our office hours are as follows:

Chesapeake office: 8:30 a.m. - 5:00 p.m.
Hampton office: 9:00 a.m. - 5:00 p.m.
Newport News office: 8:15 a.m. - 5:15 p.m.
Norfolk office: 8:00 a.m. - 5:30 p.m.
Richmond office: 8:30 a.m. - 5:30 p.m.
Virginia Beach office: 8:30 a.m. - 5:30 p.m.
Williamsburg office: 8:15 a.m. - 5:15 p.m.

Our offices are open Monday through Friday at all seven locations. Our virtual office is open 24 hours a day. Firm holidays include New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and the Friday following it, and Christmas Day.

  2. In which building are you located?

Chesapeake office: Located on the 1st floor of Lake Center I
Hampton office: One-story, L-shaped, brick building with off-white trim
Newport News office: Located on the 4th floor of One City Center
Norfolk office: Located at 150 W. Main Street on the 21st, 20th, 19th, and 18th floors
Richmond office: Located on the 14th floor of Two James Center
Virginia Beach office: Located on the 7th floor of the Pavilion Tower
Williamsburg office: Located on the 3rd floor of the SunTrust Bank building

  3. Where is the best place for me to park when visiting your office?

Chesapeake office: On-site parking
Hampton office: On-site parking
Newport News office: On-site parking
Norfolk office: Park in the West Plume Street garage (from Waterside Drive (which turns into Boush Street), make a right on Plume Street, garage entrance is on your immediate right); we have reserved spaces on the 2nd floor of the garage for K&C clients, bring your ticket to our receptionist for validation.
Richmond office: Park in the James Center Complex, bring your ticket to our receptionist for validation.
Virginia Beach office: On-site parking
Williamsburg office: On-site parking

  4. How long is the drive from the airport to your office?

Approximate drive times from Norfolk International Airport:
Chesapeake office: 30 to 40 minutes
Hampton office: 35 minutes
Newport News office: 45 minutes
Norfolk office: 20 to 30 minute
Virginia Beach office: 30 to 35 minutes
Williamsburg office: 1 hour

Approximate drive times from Newport News-Williamsburg International Airport:
Chesapeake office: 50 to 60 minutes
Hampton office: 15 minutes
Newport News office: 10 minutes
Norfolk office: 40 minutes
Virginia Beach office: 50 minutes
Williamsburg office: 30 minutes

Approximate drive time from Richmond International Airport:
Richmond office: 20 minutes

Travel times will vary according to time of day or highway delays.

  5. What hotel accommodations are nearby your office?

Chesapeake office:
    - The Marriott Courtyard in the Greenbrier area
    - Phone: (757) 420.1700 - (800) 831.4004

Hampton office:
    - Holiday Inn Hampton-Coliseum & Conference Center
    - Phone: (757) 838.4964 - (800) 315.2621

Newport News office:
    - The Omni Hotel
    - Phone: (757) 873.6664 - (888) 444.6664

Norfolk office:
    - The Waterside Marriott
    - Phone: (757) 627.4200 - (800) 831.4004
    - The Waterside Sheraton
    - Phone: (757) 622.6664 - (800) 325.3535

Richmond office:
    - Richmond Omni Hotel
    - Phone: (804) 344.7000 - (888) 444.6664

Virginia Beach office: All oceanfront hotels are nearby

Williamsburg office:
    - The Kingsmill Resort and Conference Center
    - Phone: (757) 253.1703 - (800) 832.5665

Billing

  6. To whom can I speak with about a bill that I received?

If you have a question regarding a bill, please contact Deborah Phillips at dphillips@kaufcan.com.

Mailing List

  7. How do I get added to your mailing list, or change my current information?

To be added to our mailing list or to make changes to your current information contact Julia Rhody at (757) 624.3209 or jarhody@kaufcan.com.

Staff Recruiting

  8. What staff positions are currently available?

To find out what staff positions are open visit our Careers section or contact Morgan Rodriguez at (757) 624.3136 or jmrodriguez@kaufcan.com.

  9. Should I speak to the Human Resources Director first or should I submit my resume?

Resumes should be mailed, e-mailed or faxed to the Personnel Director, Barbara Jennings. Ms. Jennings can be reached at bajennings@kaufcan.com or (757) 624.3284. She is always interested in talking with experienced legal secretaries.

  10. Do you have an intern program for staff personnel? Whom should I contact?

Kaufman & Canoles does not offer an internship program for staff at this time.

Attorney Recruiting

  11. Who is responsible for the hiring of attorneys?

If you are an attorney and would like to send us your resume, please visit our Employment section. For recruiting information contact Sharon Withers, Recruiting Coordinator at slwithers@kaufcan.com.

  12. Who do I contact regarding a summer clerk position?

If you are a 1st, 2nd, or 3rd year law school student and would like information about summer clerk employment opportunities, contact Sharon Withers, Recruiting Coordinator at slwithers@kaufcan.com.

Cases

  13. What kind of cases do you handle?

Kaufman & Canoles is a full-service, business law firm with 17 primary practice areas.

  14. I have a personal injury claim. Can you handle my case?

Depending on certain facts and circumstances, Kaufman & Canoles may handle your personal injury claim. We evaluate each claim on a case-by-case basis.

Community Activity

  15. Who should I contact regarding non-profit donations?

If you are a non-profit entity and would like to contact us regarding donations or participation in an event or activity, contact Dale E. Hower, Director of Administration, dehower@kaufcan.com.

Marketing, Public Relations, Website

  16. Who is in charge of marketing, advertising, and/or public relations?

All marketing and communications matters should be addressed to Nicole Naidyhorski, Marketing Manager, njnaidyhorski@kaufcan.com.

  17. Who do I call for more information regarding seminars?

If you would like more information regarding a seminar, or to register, contact Nicole Naidyhorski, Marketing Manager, njnaidyhorski@kaufcan.com.

  18. Who do I contact regarding your website?

If you have a suggestion regarding this web site please contact Nicole Naidyhorski, Marketing Manager, njnaidyhorski@kaufcan.com.

Suggestions

  19. Who do I contact to make a general suggestion or register a concern?

We want to hear from you regarding your comments and concerns. Please feel free to contact Dale E. Hower, Director of Administration, dehower@kaufcan.com.

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